**Privacy Policy**

At Cozy Cloudz, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website (https://cozycloudz.co.uk), communicate with us, or use our services.

### 1. Information We Collect

When you visit our Website or make a purchase, we may collect and process the following data:

– **Personal Information**: This includes your name, address, email address, phone number, and payment details when you place an order.
– **Technical Information**: We collect information about your device, IP address, browser type, and how you interact with our Website.
– **Usage Data**: We collect information on how you use our Website, including your browsing habits, the pages you visit, and the products you view.
– **Communication Data**: When you contact us via email or other communication channels, we collect the content of your messages, your contact details, and any other information you provide.

### 2. How We Use Your Information

We use the information we collect for the following purposes:

– **Order Processing**: To process and fulfill your orders, including delivery and customer support.
– **Communication**: To respond to your inquiries, provide you with information about our products and services, and notify you of any changes to our services or policies.
– **Personalization**: To tailor our Website content, offers, and advertisements to your interests and preferences.
– **Analytics**: To analyze and improve the effectiveness of our Website, services, and marketing efforts.
– **Legal Compliance**: To comply with legal obligations, including tax and accounting requirements.

### 3. How We Share Your Information

We may share your information with the following third parties:

– **Service Providers**: We may share your information with third-party service providers who assist us with payment processing, delivery, IT support, and marketing services. These providers are bound by confidentiality agreements and may not use your information for any other purpose.
– **Legal Obligations**: We may disclose your information if required by law, or to protect the rights, property, or safety of Cozy Cloudz, our customers, or others.
– **Business Transfers**: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

### 4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and personalize content and ads. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our Website.

### 5. Your Rights

You have the following rights regarding your personal information:

– **Access**: You have the right to request a copy of the personal information we hold about you.
– **Correction**: You have the right to request that we correct any inaccuracies in your personal information.
– **Deletion**: You have the right to request that we delete your personal information, subject to certain legal obligations.
– **Objection**: You have the right to object to the processing of your personal information for direct marketing purposes.
– **Portability**: You have the right to request that we transfer your personal information to another service provider.

To exercise any of these rights, please contact us at info@cozycloudz.co.uk.

### 6. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

### 7. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

### 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please check this page regularly to stay informed of any updates.